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Presently, LLMs do not have rich images and content, such as photos of the spaces and features, that customers typically demand when making hotel reservations, Kletzel said., on the other hand, has actually quickly broadened in recent years.
Beyond the visitor experience, agentic commerce has the possible to move the method hotel companies' consumer service teams operate and are structured, Klein stated. Yes," Klein said.
This year, numerous collection brand names that introduced in 2025 will continue to expand. Extra brand-new brands and collaborations, especially in the lifestyle section, will likely debut too, according to hospitality experts. In 2025, Marriott released 2 collection brand names: Series by Marriott, playing in the upscale space in the U.S., and Outdoor Collection, specifically focused on outdoor lodgings in destinations near national forests, deserts, ski locations and coastlines.
Marriott's Outdoor Collection offers unique accommodations in locations near national forests, deserts, ski areas and coastlines. Thanks To Marriott International Wyndham Hotels & Resorts unveiled its Dazzler Select brand extension targeting independent hoteliers in the economy way of life segment. And IHG Hotels & Resorts promoted its own forthcoming upper-tier collection brand name throughout third-quarter incomes.
Hilton's Beginning Collection, specifically, has more than 60 hotels in the works across the U.S. and Canada, Kevin Osterhaus, president of lifestyle brand names at Hilton, informed Hotel Dive. Beginning is currently exploring possible brand-new locations in San Diego, Los Angeles and Virginia Beach, Virginia, along with markets in New Mexico and Colorado in 2026, Osterhaus stated.
"Collection brands are appealing because they offer the best of both worlds: Owners keep the unique DNA of their residential or commercial property, while opening worldwide circulation, revenue management, loyalty and assistance. Visitors get one-of-a-kind stays with the reassurance of a trusted brand." "As long as brand names are purpose-built and unique in experience and cost point, they add clearness rather than confusion." Kevin Osterhaus President of way of life brand names at Hilton From the guest viewpoint, independent shop hotels are preferable since they use authentic experiences, Gabriel Perez, primary operating officer of accommodations at The Indigo Road Hospitality Group, told Hotel Dive.
However, when it comes to why the hotel companies are chasing after independents in the lifestyle segment, "it's not about the guests. It has to do with creating sub-brands within their own brands to satisfy financiers' requirements and to please owner and developers' goals," Perez stated. JLL's Davis echoed that sentiment, telling Hotel Dive that the industry is at the point of, if not past the point of, brand name saturation, as "public companies [are] under a tremendous quantity of pressure for net system growth." This, in turn, puts a lot more pressure on hotel companies "to develop brands, micro brands and subsets of brand names in order to expand their footprint of existing possessions," Davis stated.
Hilton's collection brand names' "distinct positioning and storytelling continue to drive interest across chain scales," Osterhaus said. Series and Outdoor Collection, both conversion-friendly offerings, pertain to an ownership neighborhood and developers who "are constantly looking for methods to grow, and conversions represent a path for development," Molinary said.
According to Osterhaus, "As long as brand names are purpose-built and distinct in experience and rate point, they include clarity instead of confusion." This year, Hilton plans to remain "very active in the lifestyle space through tactical partnerships, new finalizings and continuous growth of our present brands," Osterhaus stated. Molinary expects Marriott competitors to start providing some type of branding solution in the outside space, specifically, as "it's a really popular and growing area" with "a great deal of interest." Another growing area is the high-end section.
That pattern is anticipated to continue in 2026 as high-end customers drive travel spending and hotel bookings in the middle of a wealth bifurcation at play in the market. "High-net-worth tourists are expected to stay one of the most trusted drivers of worldwide travel costs next year," Giray Boran, managing director of BLG Capital, informed Hotel Dive.
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